When we 28 started thirty years ago in 1977, we did not know anything about how to run a bank for the poor. We therefore looked at how others ran their operations and 29 from their mistakes. In Bangladesh, conventional banks and credit co-operatives always 30 lump sum repayments. This created 31 problems because repaying in a lump sum was a mental hurdle for borrowers. They tended to delay repayment and get further into debt in the 32. In the end they usually 33 totally on the loan, which was a loss to the bank. In structuring our own loans, I decided to ask for a daily payment, Monitoring repayment was 34 and it filled people with 35that they could repay their loans.
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