Read the following passage and answer the questions.
Knowledge creation in many cases requires creativity and idea generation. This is especially important in generating alternative decision support solutions. Some people believe that an individual’s creative ability stems primarily from personality traits such as inventiveness, independence, individuality, enthusiasm, and flexibility. However, several studies have found that creativity is not so much a function of individual traits as was once believed, and that individual creativity can be learned and improved. This understanding has led innovative companies to recognise that the key to fostering creativity may be the development of an idea-nurturing work environment. Idea-generation methods and techniques, to be used by individuals or in groups, are consequently being developed. Manual methods for supporting idea generation, such as brainstorming in a group, can be very successful in certain situations. However, in other situations, such an approach is either not economically feasible or not possible. For example, manual methods in group creativity sessions will not work or will not be effective when : (1) there is no time to conduct a proper idea-generation session; (2) there is a poor facilitator (or no facilitator at all); (3) it is too expensive to conduct an idea-generation session; (4) the subject matter is too sensitive for a face-to-face session; or (5) there are not enough participants, the mix of participants is not optimal, or there is no climate for idea-generation. In such cases, computerised idea-generation methods have been tried, with frequent success.
Idea-generation software is designed to help stimulate a single user or a group to produce new ideas, options and choices. The user does all the work, but the software encourages and pushes, something like a personal trainer. Although idea-generation software is still relatively new, there are several packages on the market. Various approaches are used by idea-generating software to increase the flow of ideas to the user. Idea Fisher, for example, has an associate lexicon of the English language that cross-references words and phrases. These associative links, based on analogies and metaphors, make it easy for the user to be fed words related to a given theme. Some software packages use questions to prompt the user towards new, unexplored patterns of thought. This helps users to break out of cyclical thinking patterns, conquer mental blocks, or deal with bouts or procrastination.
Mental blocks, bouts of procrastination and cyclical thinking patterns can be won when :