Given below are eight items. Each item describes a situation and is followed by four possible responses. Indicate the response you find most appropriate. Choose only one response for each item. The responses will be evaluated based on the level of appropriateness for the given situation.
You just promoted your boss’s niece, because she was most qualified, to a position that many people wanted. Three of these people complain to you that you showed favoritism. They threaten to report you to the corporate office unless you change your mind. You are scheduled for a promotion, but it will be postponed for at least four months if there is an official inquiry. How effective is each of the following actions you could take?