Mock Practice Test-4
Given below are eight items. Each item describes a situation and is followed by four possible responses. Indicate the response you find most appropriate. Choose only one response for each item. The responses will be evaluated based on the level of appropriateness for the given situation.
You have noticed that there is a lack of cooperation and trust among the employees in the organization you manage. This counter productive behavior is adversely affecting both the quality and the quantity of the work produced by the employees. What will you do?
A Inform the employees that failure to cooperate and work harmoniously will result in disciplinary action.
B Bring in someone to do some team building with the employees.
C Meet with the employees to discuss your observations and identify the cause of the interpersonal problems.
D Change some of the work assignments in order to attain a more cohesive and cooperative work group.