Mock Practice Test-3
Given below are eight items. Each item describes a situation and is followed by four possible responses. Indicate the response you find most appropriate. Choose only one response for each item. The responses will be evaluated based on the level of appropriateness for the given situation.
At the end of a busy day at work, you accidentally send an e-mail containing an attachment with some confidential client information to the wrong person. Which of the following would be the best thing to do?
A Decide to leave the office and deal with any problems tomorrow.
B Decide to overlook your error, send the e-mail to the correct person and leave things like that.
C Immediately send a follow up email to the “wrong” person, or if possible telephone them explaining your mistake. Then send the email to the correct person.
D Find your manager, explain what has happened to them and let them deal with any problems.