Given below are eight items. Each item describes a situation and is followed by four possible responses. Indicate the response you find most appropriate. Choose only one response for each item. The responses will be evaluated based on the level of appropriateness for the given situation.
You are the MD of a Navratna PSU and the organisation has been doing well. However recently the union has been creating a lot of ruckus over the implementation of the 6th Pay Commission. The organisation is suffering slowly but being the MD it is evident to you that the problem needs resolving. What do you do?