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Model Interviews 10

Poor Display of Communication and Confidence in an Employment Interview
 
Presented below is a brief dialogue that might take place during an initial interview for a job. Read through this interview and note the elements that demonstrate the possession of or the lack of confidence in the Candidate. Also analyse for yourself how the applicant might have better represented herself as a more confident, a more in-­control type of individual. How would you have demonstrated ­confidence in ­responding to each of the interviewer’s questions? What specific signals are the most important in communicating confidence in an interview?
Mrs Gupta
And you are?
Preeti
Sir? I mean résumé. Madam. Me? Er, I mean, yeah. Yesh, I’m Preeti. Miss Chauhan. PreetiChauhan.
Mrs. Gupta
So, Miss Chauhan, what can I do for you?
Preeti
I’m here for, I mean I’m applying for that job, right?
Mrs Gupta
So, you’d like a job with Rellcomm Ltd. Is that right?
Preeti
Well, er, yes. I guess so. I think I’d like that.
Mrs Gupta
Tell me what you know about computers.
Preeti
Well, I didn’t take that may courses. But, I took some. Some good ones. Some were too time-consuming, so I didn’t take them.
Mrs Gupta
Well, tell me what you did take.
Preeti
Well, I guess, I mean I took the regular courses. Here’s my résumé.
Mrs Gupta
I can read your résumé. But, I want to hear from you, exactly what you know about computers.
Preeti
Well, I took courses in different aspects of computers. ­Programming I and II. And I took desktop publishing. Courses like that.
Mrs Gupta
Instead of telling me your courses, tell me what you know.
Preeti
Excuse me, I guess I’m a little nervous. I’m not very good at interviewing. In fact, this is my first interview and I really don’t know what to say.
Mrs Gupta
(Smiling) Are you sure you did a computer course?
Preeti
Yes.
Mrs Gupta
Okay, I know. Let me put it this way: do you think you can do anything for Rellcomm?
Preeti
Oh, yes. I mean, I may be wrong about this but I’m pretty sure, I could do a lot, really a lot for Rellcomm.
Mrs Gupta
Okay, Ms Chauhan, now exactly what can you do for Rellcomm that the next applicant can’t do better?
Preeti
Oh, well, I really don’t know much about Rellcomm. I mean, I may be wrong about this, but I thought I would assist someone and learn the job that way.
Mrs Gupta
Right. What skills can you bring to Rellcomm? Why would you make such a good learner?
Preeti
Gee, this isn’t easy as I thought it would be.
Mrs Gupta
Ms Chauhan, tell me what you are especially good at.
Preeti
Well, I guess I’m kind of good at getting along with people—you know, working with people in groups.
Mrs Gupta
No, I’m not sure I know what that means. Tell me.
Preeti
Like, I mean I’m pretty good at just working with ­people. People think I’m kind of neat. You know, people like me. I don’t know, I guess it’s just my personality.
Mrs Gupta
I don’t doubt that, Ms Chauhan, but do you have any other talents—other than being “neat”?
Preeti
I can run a desktop publishing program. Is that ­important?
Mrs Gupta
Ms Chauhan, everything is important.
Preeti
Is there anything else?
Mrs Gupta
I don’t know, Ms Chauhan, is there anything else?
Preeti
I don’t know.
Mrs Gupta
I want to thank you for your time, Ms Chauhan. We’ll be in touch with you.
Preeti
Oh, I got the job?
Mrs Gupta
Not exactly. If we decide on you, we will call you.
Preeti
Okay.




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